Falls Heating & Cooling

Judy W. 

on User Friendly Media

a year ago

The gentleman was friendly and courteous and did his task well. He even fixed something on my front door! 

Shirley G. 

on User Friendly Media

a year ago

Our technician was on time. He thoroughly checked out our air conditioner and cleaned the whole unit outside. He did an excellent job, explained what he was doing, was very professional and would welcome him back in the future. He also checked out our furnace in the fall.. he did a great job then, too! 

Kevin Mary Ellen Lawless N. 

on User Friendly Media

a month ago

Left home with humidifier cover laying on the floor, leaving us unsure if still work to be done, or if he just forgot to replace the cover. Called Kathy, she called service man, and he confirmed he replaced the panel but forgot to replace cover and dispose of old panel. I replaced the cover (easy to do). 

Dennis P. 

on User Friendly Media

10 months ago

This got the over all feeling and impression of being taken because I was in a situation that had to be resolved immediately for lack of heating of the house and the person that I spoke with I thought was rude and forward the repair person did his job but I must say he laid some of his tools on top of a mahogany side table which I removed them and got a towel and put it back down I was kind of surprised a little was a little unprofessional I don’t believe I’ll be using Your company any longer because the ownership has change... read more

Brijette N. 

on User Friendly Media

a year ago

This was my second and last experience with Falls Heating . From the customer service experience, I feel totally taken advantage of- Unfortunate I had to have a one year old air conditioner unit fixed . Of course the warranty did not cover what I needed. or told I was needed. I paid the 1k for the fix of this new unit and will not recommend or call for repairs .